Archive for the ‘Lead Generation’ Category

Six Tips for Hiring Successful Telephone Sales Experts

Monday, April 13th, 2009

Hiring moneymaking telephone sales powerhouses is absolutely vital in order to create success for your company. Talented telephone sales pros know how to increase your profits while creating a positive image for your business in the minds of customers. There are several things to think about when trying to hire telephone sales professionals.

The following are the six tips to keep in mind for hiring extraordinary telephone sales powerhouses including: verifying the applicant’s job experience, properly confirming their references, seeking qualified business referrals, interviewing them by phone, checking on their record of results and going with your gut.

The first key for finding qualified telemarketers is to review their past telemarketing experience. The last thing you want to do is hire telemarketers without experience because this is a tough business and you want to know that your team can handle it.

The second key to employing good telephone salespeople is to take the time to verify their references. You want to hear from previous employers or clients how effective their phone skills are so that you know they are capable of getting results.

Tip number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.

The fourth tip for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.

Tip number five for finding qualified telemarketers is to validate their history of results if at all feasible. Bona fide professional telemarketers have their closing ratios memorized and can easily provide you with their sales numbers, because being an professional means knowing how many numbers they have to call before they make a sale.

The sixth and last strategy for employing good telephone salespeople is to listen to your intuition. Talking to your prospective telemarketers over the telephone should give you a decent picture of the type of impact they will have on your customers and how they will characterize your business.

Taking these six tips for hiring at top of ladder telephone sales powerhouses into consideration will allow you to find skilled professional telemarketers that can greatly improve your sales figures. Finding gifted telephone sales pros to hire can be tough, but it is worth the trouble since they are so valuable. Realistically, they control the success of your business to a great extent.

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Keeping Your Business Profitable In A Rough Economy

Wednesday, April 8th, 2009

Does your company do business to business prospecting? Have you ever considered using an outbound telemarketing company? If you are wondering if your business will be able to endure the current economic troubles, this article is exactly what you need to read. There are six tips that can help your business find success even in a bad economy.

The following tips are ways your company can not only survive, but thrive during tough economic times. Increasing your marketing budget, using the power of leverage, focusing your efforts where they will be most effective, properly training your employees, providing excellent customer service and keeping a positive attitude are all ways to keep your business profitable in difficult economic times.

The first tip for creating business success in tough economic times may sound counter-intuitive, but increasing your marketing budget rather than cutting back is the best thing you can do to ensure your business success during tough economic times. Too many companies start cutting back on expenses during tough times and cut their marketing budget which is like shooting themselves in the foot since your marketing costs are actually an investment.

The second way to increase profits during a recession is to leverage your time by employing a business to business prospecting company to perform outbound telemarketing for your company. This enables your employees to make better use of their time and resources.

The next tip is to focus your efforts where they will be most effective, which is spending time closing sales. When the telemarketing programs do their job effectively your team can spend the majority of their time making sales which means increased profits for you.

The fourth tip involves properly training your employees to work with the highly qualified leads they receive from these lead generation companies. Proper training will help them make the most of these leads and sales will go through the roof regardless of what is happening in the economy.

The fifth rule for keeping your business profitable in a down economy is providing top-notch service to your existing clients. Encouraging repeat sales is far more lucrative than repeatedly acquiring new customers, so making sure your current customers are contented must be your main goal.

The sixth and concluding rule for keeping your business profitable in a down economy is sustaining a confident attitude. When you are confident and hopeful about the in your expectations about the future, your staff will take on the same attitude and they will all be more industrious.

Implementing the six ways listed above can help your business to increase profits during a recession. Business to business prospecting is one area to concentrate your marketing efforts in since this will make four of the six ways happen. Then all you have to worry about are the last two ways including treating your clients to outstanding service.

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The Top Six Tips for Telephone Sales Training

Monday, March 30th, 2009

It has never been more important than it is now to utilize good telephone sales training. The proper instruction will assist your sales staff in feeling more at ease about calling customers which will increase their sales. The proper instruction will also increase your team’s proficiency level which will lead to more and higher sales.

What follows are the top six tips for telephone sales training which will include: educating your team on the fundamentals of successful cold calling, the most effective use of scripts, how to overcome objections appropriately, dealing with call reluctance, and how to properly qualify sales leads.

Tip number one to effectively train your sales staff on how to cold call is giving them the fundamentals of effectual sales calls. If your team is lacking in basic fundamental skills they are more likely to become disheartened and quit.

Tip number two on how to increase sales with training is educating your sales staff on the most effective use of scripts. It is vital for them not to sound as if they are reading a script, but to still be able to move the call in the right direction.

Tip number three for effective sales training is teaching your sales staff how to overcome objections appropriately. Dealing with objections is a part of every successful sales call and having the knowledge on how to overcome these objections has a dramatic impact on sales success.

The fourth tip to increase sales with training is educating your staff on dealing with call reluctance. Mastering this skill helps to greatly increase sales because team members make more calls per day.

Tip number five for effective sales training is teaching your team to properly qualify leads. This is a skill that can help employees maximize their time and increase their commissions.

The sixth and final tip for effective sales training is training your team on the importance of hearing the word “no”. When salespeople understand how important hearing “no” can be, they become excited about making calls and keeping track of the number of “no’s” they get in a day.

Properly utilizing these six tips for telephone sales training will facilitate increased sales and profits. Suitable education about making sales calls creates the distinction between achievement and disappointment, more than ever throughout hard economic times. If you do not have the necessary expertise to offer this training for your salespeople yourself, it is important that you obtain the help of a professional if you want your business and your sales team to succeed.

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When it Comes to Your Website, Fresh is not Always Best

Tuesday, March 10th, 2009

Back in the day, many dotcom companies burned through cash like crazy when they advertised (typically offline) to drive visitors to their website. This tended to generate a short-lived “sugar rush” of visitors who never came back or bought anything. The thinking was, “you need to keep content fresh to keep visitors interested and coming back for more”.

While for certain types of websites this is absolutely true (e.g. a news portal), many people still think that fresh content is essential for ongoing website success. That ain’t necessarily so

A lot of the lead generation work we do on behalf of our clients involves building websites geared towards getting new clients for the business. Once a prospect becomes a paying customer, the need to have fresh content to net repeat visits is dramatically less; the website has already performed its function.

While the old saying in marketing is that it takes 7 contacts (or visits in the case of a website) for a prospect to convert, this all depends. Generally speaking, the more expensive or complex the product or service you have to offer, the more visits will be needed to convert a prospect.

The best way to drive these initial “pre-conversion” repeat visits is to incorporate a “lead capture” mechanism into your site. This might be as simple as a newsletter signup form, or it could be an invitation to download more comprehensive materials (e.g. a free report or eGuide).

This allows you to educate prospects about the value that you offer as well as stay in touch. Your followup contacts will keep prospects coming back to your site to dip back into your content.

This is a strategy we use often; not only on client’s websites but on our own as well. Whether a lead capture strategy is needed or not depends largely on how difficult it is for your website to convert visitors to customers.

However, don’t think that adding new content to your website doesn’t matter; it’s just not the ONLY thing that matters.

New content can in fact be a great thing for your site, especially if your site is niche focused. In this case, frequently updated content can establish you as an authority; having a section of your site devoted to articles can be a good way to bring prospective clients in for a visit.

That’s a fantastic position to be in, but it does require work. You need to write the articles (or have someone write them for you) and update them on a regular basis. And there’s no guaranteed payoff.

Many business owners we talk to are eager to include a “latest news” section on their sites in order to bring in repeat traffic. There are two reasons why I don’t generally recommend this.

1. Unless you are a genuine authority in your field, these sections tend not to be all that informative or interesting to prospective customers.

2. This section will involve posting regular updates; something which is often neglected. I’m guessing you run across “latest news” pages all the time which haven’t been updated in years.

I guess the moral of the story is to plan in advance. If your long-term website strategy demands weekly article updates, then you need to arrange the resources in advance to make sure it happens. If you don’t feel you can commit to regular updates, then perhaps the “low maintenance” option is better.

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A Great Tool For Building A Recession Proof Business

Sunday, February 15th, 2009

Sales can continue to increase in a recession. Businesses can increase sales but the important part is to increase sales at lowest cost possible. This article will talk about why a prospecting firm can bring you more sales even during these tough times.

Prospecting firms offer advantages because their salespeople are comfortable on the phone. Using a prospecting firm can allow you to gain more new prospects that your salespeople can close. By using an outbound telemarketing company, you can let your salespeople focus on closing which can lower your cost per new client because there will be a higher conversation rate from prospect to lead.

A prospecting company can allow you to reduce phone time with those not interested. This frees you up to work on the more productive activities in the business which can generate more customers or prospects, leading to lower new customer costs.

The tough business climate means that you must respect the use of your advertising dollars even more. Meeting only with interested individuals will lower your costs per new client because you can sign up more new clients than the cost of the prospecting firm.

Most businesses cut their marketing budget during a recession. Using an outbound telemarketing company will give you a consistently full pipeline, leading to more sales and thus lowering your costs.

Outbound telemarketing is not a favorite activity of many salespeople and they will procrastinate on doing this activity. Experimenting with new ideas with no idea of ROI will be frowned upon while a prospecting firm can build your business effectively by asking the firm typically what costs are involved in acquiring new customers.

Many salespeople who are customer facing do not have time to find new clients because they also have to service customers and prospecting becomes the activity to first fall off the radar. Using a prospecting company may free up your salespeople to sell more deeply into the current customer base so that you can lower cost per new client along with higher revenue per existing customer.

Any serious outbound telemarketing company will have a telephone automation system. This system can dial automatically so the prospecting company can reach potentially five times more prospects than your salespeople can reach.

A prospecting company can allow you to increase the number of clients you want based upon how much work they do for you. Using a prospecting firm can allow you to enjoy this growth that will happen once the economy turns around.

If you have struggling salespeople, you may be able to reduce your staff by outsourcing new sales to the prospecting firm. This improves the productivity of the company and lowers cost for new clients and current clients.

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Grow Your Business By Using A Prospecting Firm

Wednesday, February 11th, 2009

During a tough economy any business is facing currently, it is necessary to see where budget cuts can be made. Cutting sales and marketing is detrimental to the growth of the business but finding lower cost alternatives to replace expensive current activities can help the business. This article will explain why an outbound prospecting company can be one such lower cost alternative.

Outbound telemarketing firms takes care of the outbound telemarketing that can communicate the benefits of your business. This can free up your salespeople to focus on other activities that they do well. The dread of outbound telemarketing can lower the productivity of your salespeople so placing this task on the shoulders of an outbound prospecting firm can help you increase business.

Sales are dependent upon the communication of your message to prospects and this occurs through marketing. In this business climate, it is about maximizing your marketing dollars and an outbound telemarketing company is one of the most efficient uses of those dollars to increase sales.

Many businesses do not have a very unstable business pipeline. Using a prospecting company can keep the sales pipeline full so that more sales can increase as a result of this full pipeline.

The example of a sales funnel is often used with prospecting. You have to talk to many people before finding interested people but you can conserve your time by outsourcing the funneling of prospects down to the few interested ones coming back to you.

Any business in a down economy will watch their dollars very closely and want to be extremely frugal with them. Using a prospecting firm can allow you to free up current staff to work more closely with existing customers to gain more market share while still filling a new customer pipeline.

Many customer driven salespeople do not have time to find new clients because most of their time is spent in current sales processes and do not have finely honed prospecting skills. Using an outbound prospecting firm allows you to have people whose primary focus is new business focus on finding new clients.

Companies try to reduce all expenditures during a recession simply to maintain their current business. This offers you the opportunity to build your business by using an outbound prospecting firm because few of your competitors will be attempting to acquire new business.

Studies have been done showing that those companies who maintained and increased marketing during a recession enjoyed an explosion of natural growth well beyond those which reduced expenditures. Using a prospecting company will put you in this path of great natural growth because prospects are aware of what you have to offer.

Many firms have layoffs during a tough econmic times and pare down their spending. If you find that you are in a similar boat and do layoffs, you can continue to increase sales with less staff by using an outbound telemarketing company. A recession will cause you to look at the bottom line very closely. Watching how much it costs to gain a new client is one such way to grow sales and one way to grow sales in a cost-effective manner is through using an outbound prospecting company.

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Using A Telemarking Firm To Find New Clients

Tuesday, February 3rd, 2009

During a recession, it is important to see where you can make the business more efficient. An outbound telemarketing company can allow you to gain more clients because it can be more efficient and cost effective. This article will explain why a prospecting company can be cheaper in finding new clients.

An outbound prospecting company focus on the activity most people hate. One of the hardest jobs for any salesperson is to do prospecting. Using a prospecting firm can allow your salespeople to focus on current customers and their needs so that the bottom line can increase both with current customers and with new customers.

One of the biggest obstacles for most companies is an inconsistent sales pipeline. The consistent use of a an outbound prospecting company can help keep your sales pipeline full so that your sales can increase.

You are able to focus your valuable time prospecting the individuals who are interested in your business. This lowers your cost in finding new clients because you do not have to deal with the tedious process of identifying interested individuals.

The example of a sales funnel is often used with prospecting. You have to talk to many people before finding interested people but you can conserve your time by outsourcing the funneling of prospects down to the few interested ones coming back to you.

Tough economic times dictates that you must be extremely attentive to how you spend your marketing dollars. Using an outbound telemarketing company can allow you to track your dollars closely and help you increase sales while spending the amount of money available in your marketing budget.

Many customer driven salespeople do not have time to find new clients because most of their time is spent in current sales processes and do not have finely honed prospecting skills. Using an outbound prospecting firm allows you to have people whose primary focus is new business focus on finding new clients.

Companies try to reduce all expenditures during a recession simply to maintain their current business. This offers you the opportunity to build your business by using a prospecting firm because few of your competitors will be attempting to acquire new business.

Studies have been done showing that those companies who maintained and increased marketing during a recession enjoyed an explosion of natural growth well beyond those which reduced expenditures. Using a prospecting firm will put you in this path of great natural growth because prospects are aware of what you have to offer.

Many firms have layoffs during a this tough economy and pare down their spending. If you find that you are in a similar boat and do layoffs, you can continue to increase sales with less staff by using an outbound telemarketing company. A recession will cause you to look at the bottom line very closely. Watching how much it costs to gain a new client is one such way to grow sales and one way to grow sales in a cost-effective manner is through using prospecting companies.

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Affiliate Marketing - 5 Steps To Becoming A Super Affiliate

Sunday, January 18th, 2009

For people who want to feel in control being a passenger on a ship doesn’t have much appeal. These type of people want to be at the helm, they want to have an upfront view of the direction their taking. Developing a top affiliate marketing business is all about charting your course and reaching your destination with confidence.

So exactly what does a person need to really succeed in affiliate marketing? What must you have within yourself if you’re going to make it long term? There are five things you must ultimately possess if you want to achieve the glory you really desire in this business. These five things are a must for you to cling to if you are going to stand out among the rest.

1. Initially you must possess a trait that allows you to be willing to learn and be trained in affiliate marketing. Going through uncharted territory can be hazardous without the proper preparation. Learning the vital tips of the trade is an extremely important aspect of the journey.

2. Secondly you must be willing to invest time and effort even when results aren’t immediate. Several months may pass without any sales, now patience is important as you wait for the results you’re after. This quality will keep you from giving less value to the countless hours you’ve already invested in your business.

3. The third is self-determination. If you want to make it as an affiliate marketer, you must charge ahead no matter what. A never give up attitude is what you will need to survive in this competitive business. Being self-motivated and persistent will beat out any other quality in the end.

4. The fourth quality you need is discipline. Once you know how to propel yourself to work everyday with all the energy you can muster, then you’ll be much closer to achieving your goals as an affiliate marketer.

5. The last quality you’ll need is optimism. Negative thoughts will attempt to hinder you from reaching your goals. Don’t let these thoughts or the views of others get you off your path to success. Once you commit to your business, stick to it with a firm optimism that it will work and it will.

The ingredients to building a successful affiliate marketing business are diverse, but the most important thing you need to make it big is within you. When you have the capacity and desire to do everything you need to realize your goals, then you’ll have the jet fuel to keep going and make it big. Affiliate marketing is all about putting your fate into you own hands. The right attitude is the key to being able to steer your ship into calm waters where a certain peace and freedom can be found.

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Internet Lead Generation Online and Offline

Sunday, January 4th, 2009

Lead generation is the very best way to build a list of potential customers. Any business relies on lead generation to grow and remain profitable, but there are many different ways to generate leads - both online and offline - and each has their advantages.

It is possible to outsource your lead generation to a third party company. These companies or individuals will then have to be paid a commission for each lead that they generate. The cost per lead will greatly depend upon the industry you are in as well as the value each lead has for you. This can be an expensive option however, and should only be chosen where budget allows. Lead outsourcing works both on the Internet and offline as well, although you will probably pay significantly more for offline lead generation due to the extra labor involved.

Buying lists from lead companies is a less expensive leads generation tactic. Just beware that the lists you are buying are current as they can become outdated rather quickly in some industries. Buying lists is a great choice if you are focusing on email marketing rather than direct marketing.

Internet marketing leads generation is possibly the most cost effective and often the most responsive way to generate leads. You can reach a massive audience of prospective clients and it is very easy to collect information from people. Simply collecting their name and email address from your site is an easy way to quickly build a huge list. By offering something for free as an incentive for them to sign up to your email marketing list, you increase the chances of more people registering. You can then easily send out emails to your prospects as often as you like.

If you are focusing solely on a local market rather than a larger one, then hosting community events is an excellent way to generate leads. Collecting demographic data is vital as well.

Customer referrals are an old but effective leads generation technique in the offline world (although it can also work online). Instructing your existing customers to tell their friends about your business is one of the best ways to gain more customers. Offering an incentive for this act is a fantastic way to encourage people to pass on their praise for you.

Leads generation both online and offline is the only true way to continue growing your business and future profit potential each and everyday.

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Attract Customers in Your Local Area Through Online Marketing

Thursday, December 18th, 2008

Do customers really use the internet when they are looking for local providers of products and services? The answer is yes. Lots of my clients have started using local internet marketing and it’s doing great things for their businesses. However, there are many local businesses who still have not begun to use local internet marketing, I would advise them to do so and quickly. Local internet marketing is effective and offers a great ROI. Here’s just two reasons why:

1. Targeting potential customers at the point of purchase: Much like the Yellow Pages (remember those?), people look online for a product or service when they are in need of it. These are consumers who are ready to buy and as such are a great audience to reach. This is highly targeted marketing, unlike less cost effective methods such as newspaper advertisements.

2. Weak competition: Many local businesses use standard offline advertising strategies such as the Yellow Pages, but they don’t have an effective online presence. Whereas in the Yellow Pages, you’re surrounded by your competition, you have far fewer competitors online. Fewer competitors means higher conversion rates and lower marketing costs. In other words, online marketing represents a good arbitrage opportunity for local businesses.

Local internet marketing is actually pretty simple. Your website is (or should be) sales-oriented. The task at hand is then to get people to your website, targeted traffic which will translate into higher sales. And as a local business, your target market is the people in your own community.

Here are five of what I see as the best ways to drive local traffic to your site. Some may work better for you than others; I’d recommend trying all of them and finding out which works best for your business.

Strategy #1: Google Adwords

Google Adwords is an essential part of internet marketing, It is easy to use, cost effective and can be used to highly target your prospective customers. Here are a few guidelines for building effective local campaigns with AdWords.

1. Compile lists of keywords including your targeted geographical area.

2. Create ads which make a point of mentioning your location.

3. Track conversions

4. Test different ads against each other

5. Test some generic search phrases too

Strategy #2: Search Engine Optimization for Targeted Local Search Phrases

1. Target your search phrase carefully

The first rule of SEO is that you can’t be everything to all people. By focussing on one key phrase you’ll give yourself a much better chance of getting high rankings for that phrase. Lack of focus is the enemy.

To decide which keyword or phrase to focus on, have a look at the conversion rates which your AdWords campaigns are earning you. Take the most effective word or phrase and target this phrase. You can also try this formula as a default and usually works well:

[your location] + [your industry name]

2. Put your key search phrase in your homepage title tags.

Title tags include the text which shows up in that blue bar at the very top of your browser windows. Search engines use these tags as part of their formula for determining page rankings. Keep your title tags concise.

3. Build some backlinks.

These are links from other sites to your own. Having a large number of backlinks tells search engines that your site is popular, which is a factor in determining page rankings.

Here are some simple guidelines for building backlinks to your website:

Get your website listed in as many directories as possible. Do link exchanges with other websites. Write articles about your industry and submit them to directories, you can link these articles back to your site. Start a blog and link it to your website. You can also buy backlinks from sites like www.text-link-ads.com.

IMPORTANT: If possible, you want the text of incoming links to contain the keywords for which you want to rank well.

4. Use your keywords in your website content

Again, this can get very technical, but you’ll do fairly well just by including your keywords throughout your website content in a natural way (DON’T overdo it). If possible, use your keywords in the headline and in the first paragraph of text, then here and there throughout the content.

Strategy #3: Other Pay-Per-Click Search Engines

If you’re already getting good results from Google AdWords, you can try out using some other PPC services such as Overture and Sensis (Australia). You probably won’t get the same kind of results, but these services can offer a positive ROI.

Strategy #4: Yellow Pages Online

This may work differently for you if you’re outside of Australia, but the Online Yellow Pages in my experience is more effective than the print edition, in fact, as much as ten times higher ROI in some cases! This may not work equally well for every business; but if your client value ratio is high ($500 or more in sales/per new client), then Yellow Pages online may work well for you.

Strategy #5: Integrate your offline marketing promotions

The URL of your site should be included on your business cards, signage and advertising. While this won’t necessarily get a lot of leads for your business, you can increase traffic by showcasing your website in your marketing materials. You can offer a freebie like a report or a whitepaper to induce people to visit your site.

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Disclaimer: The Mecham Company does not warrant that the leads generated will turn into sales. Converting qualified leads into confirmed sales is a function of the client's expertise in selling and customer relations. The Mecham Company has no control over that portion of the sales process. The costs for your Lead Machine or Lead Machine Lite DO NOT include costs per click for your PPC ads.